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Goh T. T., K. & C. N. S. (2008). Evaluating Learner Satisfaction in a Multiplatform e-Learning System. In J. Lumsden (Ed.), Handbook of Research on User Interface Design and Evaluation for Mobile Technology, Hershey, PA: IGI Global, 1079-1099. (pp. 1079–1099). Hershey, PA: IGI Global,.
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Dron, J. (2012). Social Navigation for Learning in Immersive Worlds. In A. Hebbel-Seeger, T. Reiners, & D. Schäffer (Eds.), Social Navigation for Learning in Immersive Worlds (Vol. 3D Virtual Environments for Education and Business). New York: Springer.
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Chen, N. - S., Wei, C.-W., Kinshuk, Chen, Y.-R., & Wang, Y.-C. (2008). Bridging the gap between face-to-face and cyber interaction in holistic blended learning environments. In D & Sampson J. M. Pawlowski K. H. H. (Ed.), Handbook on Information Technologies for Education and Training (2nd ed., pp. 239–259). Heidelberg: Springer.
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Greer, J. E., McCalla, G. I., Cooke, J., Collins, J. A., Kumar, V., Bishop, A., et al. (1998). The intelligent helpdesk: Supporting peer-help in a university course. In B. P. Goettl, H. M. Halff, C. L. Redfield, & V. J. Shute (Eds.), (pp. 494–503). The International Conference on Intelligent tutoring systems. Berlin, Germany: Springer-Verlag Berlin Heidelberg.
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Greer, J. E., McCalla, G. I., Cooke, J., Collins, J. A., Kumar, V., Bishop, A., et al. (1998). The intelligent helpdesk: Supporting peer-help in a university course. In B. P. Goettl, H. M. Halff, C. L. Redfield, & V. J. Shute (Eds.), (pp. 494–503). The International Conference on Intelligent tutoring systems. Berlin, Germany: Springer-Verlag Berlin Heidelberg.
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