%&LaTeX
\documentclass{article}

\usepackage[latin1]{inputenc}
\usepackage[T1]{fontenc}
\usepackage{textcomp}

\begin{document}

\begin{thebibliography}{5}

\bibitem{Kinshuk2009} Kinshuk, L., T.-C., \& Graf, S. (2009). Coping with Mismatched Courses -- Students{\textquoteright}  Behaviour and Performance in Courses Mismatched to their Learning Styles. \textit{Educational Technology Research \& Development}, \textit{57}, 739--752.

\end{thebibliography}

\end{document}

