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Dron, J. (2012). Soft Technology Design. The 1st International Symposium on Smart Learning Environment, , 9–12.
Abstract: This is a paper about the design of systems that are part human, part machine. It uses a framework for understanding the nature of technology that builds on W. Brian Arthur's notion of technology as the orchestration of phenomena to some use and the nature of technologies as assemblies. Technologies are treated as existing on a continuum between soft and hard, with soft technologies orchestrated by humans and hard ones embedding that orchestration within the technology. The concept is explored in relation to Athabasca Landing, a deliberately soft social system that attempts to avoid predetermined purpose and design so that its inhabitants actively create the technology as they use it. The paper describes some issues that arise and steps being taken to address them.
Keywords: social media, technology, soft systems, hard systems, social software;
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Michlmayr, I., Graf, S., Siberski, W., & Nejdl, W. (2005). Query Routing with Ants. Workshop on Ontologies in P2P Communities. In Proceedings of the European Semantic Web Conference. Greece.
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Badidi, E. & E., L. (2011). A Scalable Framework for Policy-based QoS Management in SOA Environments. Journal of Software, 6(4), 544–553.
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Jeremic, Z., Kumar, V., & Graf, S. (2017). MORPH: Supporting the Integration of Learning Analytics at Institutional Level. Proceedings of the Seventh International Learning Analytics & Knowledge Conference on – LAK '17. ACM Press.
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Avila, C., Baldiris, S., Fabregat, R., & Graf, S. (2017). ATCE – - An Analytics Tool to Trace the Creation and Evaluation of Inclusive and Accessible Open Educational Resources. Proceedings of the Seventh International Learning Analytics & Knowledge Conference on – LAK '17. ACM Press.
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